A premium, door-to-door visa experience with one dedicated specialist taking care of everything — document preparation, sponsor letters, the Imigrasi Denpasar liaison, biometric scheduling, payment and delivery — so you never have to chase a single step.
The Concierge Service is our most personal way to obtain and maintain an Indonesian visa. Rather than a help desk and a ticket queue, you are paired with a single dedicated specialist who owns your case from the first conversation to the moment your documents are in your hands — and well beyond.
Everything is taken care of door to door: we prepare your documents, draft any sponsor letters, liaise directly with Imigrasi Denpasar, schedule your biometric appointment, process the official payments and deliver the finished result to you. You stay informed without ever having to manage the moving parts.
Backed by a 96% first-submission approval rate since 2014 and replies within two hours, the Concierge Service is built for people who value their time and want certainty — with twelve months of ongoing support after your visa is issued.
A single, accountable specialist managing the full journey on your behalf.
One named expert owns your case end to end — no being passed between agents or repeating yourself.
We prepare your paperwork and draft any required sponsor letters so every submission is correct first time.
We deal directly with the immigration office on your behalf, including biometric scheduling and payment.
Ongoing support for a full year after issue — with replies typically within two hours.
From first message to delivered visa, you are looked after at every stage.
Your specialist learns your goals, nationality and timeline, then recommends the exact visa and maps out the plan.
Documents, sponsor letters and forms are prepared and checked for you, so nothing is missing when we submit.
We liaise with Imigrasi Denpasar, schedule your biometrics, handle the official payments and track progress closely.
Your completed visa is delivered to you, and your specialist remains on hand for twelve months of ongoing support.
Concierge pricing is tailored to your visa class, complexity and timeline. We provide a clear, all-in quote before any work begins.
The Concierge Service fee is quoted on request and is separate from official government charges, the Bali Tourism Levy (IDR 150,000 per entry) and any extension fees. You always see the full figure before you commit.
Tell us what you need and we will pair you with a dedicated specialist who takes care of every step, door to door.
Licensed facilitator & sponsor partners · 96% first-submission approval · Reply within 2 hours